About Us
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ABOUT US

The Ciao Pets Story

Ciao! We’re Ciao Pets, a small team of animal lovers who believe life is better with paw prints on the floors and fur on the couch. Our journey started with a simple idea: pets deserve products made with the same care we give to family—because they are family.

What We Stand For

Uncompromising Quality

We source high-grade materials, test with real pets, and continually improve based on feedback.

Ultimate Customer Satisfaction

Your experience matters as much as your pet’s comfort. We’re here for questions, size help, and swift resolutions.

Safety &
Comfort

From reinforced stitching to non-toxic finishes, every detail is chosen with your pet’s wellbeing in mind.

Kindness in
Action

We partner with shelters and rescues, because every pet deserves a loving home.

Sustainable
Mindset

 Smarter packaging, longer-lasting products, less waste.

Transparency & Accountability

Clear sourcing, honest specs and responsive support

What We Stand For

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Uncompromising Quality

We source high-grade materials, test with real pets, and continually improve based on feedback.

image
Ultimate Customer Satisfaction

Your experience matters as much as your pet’s comfort. We’re here for questions, size help, and swift resolutions.

image
Safety & Comfort

From reinforced stitching to non-toxic finishes, every detail is chosen with your pet’s wellbeing in mind.

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rain drop
hero banner

How Our Love Became a Company

Like many pet parents, we struggled to find gear that was truly safe, durable, and comfortable. We wanted leashes that felt secure, beds that actually soothed, bowls that supported healthier habits, and toys that inspired real play. When we couldn’t find the perfect mix of quality, safety, and value, we built it.

How We Work

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spiral shape

Listen

We talk to vets, trainers, and pet parents.

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Design & Test

Real-world testing with real pets.

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bright start
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Refine

We iterate until it’s worthy of the Ciao Pets label.

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Support

Friendly humans (and a few furry friends) ready to help.

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TESTIMONIAL

Here from Our Happy Pet Owners.

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testimonial owner
4.8
15 Reviews
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"Trusted veterinary care"

The team is truly goes above and beyond for their furry patients. From the moment I walked in, I could feel the warmth and genuine love they have for animals. I felt reassured and confident in their expertise. My pet received top-notch medical care, and I am grateful for their compassion and dedication.

David Warner Dog Owner Owner
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testimonial owner
3.8
15 Reviews
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"A passionate team for pets"

The team is truly goes above and beyond for their furry patients. From the moment I walked in, I could feel the warmth and genuine love they have for animals. I felt reassured and confident in their expertise. My pet received top-notch medical care, and I am grateful for their compassion and dedication.

David Warner Dog Owner Owner
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testimonial owner
2.8
15 Reviews
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"Exceptional experiences"

The facility was clean, well-maintained, and had plenty of space for my dog to play and socialize with other dogs. The staff was attentive, caring, and provided regular updates on my dog's activities. It was clear that they treated my dog like family. I wouldn't hesitate to board my dog with them again!

David Warner Dog Owner Owner

How We Work

Listen

We talk to vets, trainers, and pet parents.

Test

Real-world testing with real pets.

Refine

We iterate until it’s worthy of the Ciao Pets label.

Support

Friendly humans (and a few furry friends) ready to help.

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testimonial
testimonial testimonial
Team Members

Meet Our Experience Pet Care Team

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